Vinted Shoppers Voice Displeasure About Sizing Updates

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

The second-hand shopping app has revised its size classifications for women's and children's clothes failing to inform every member regarding the update.

Digital Channels Backlash

Countless users and merchants are posting online stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.

Vinted explained the new system was more in line with similar services.

The platform has recommended to review their products and adjust the sizing manually if necessary, resulting in member annoyance.

Sizing System Modifications

Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The new system has a letter and a range such as S/UK 8-10.

For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.

Member Accounts

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Manual Updates

Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.

Platform Context

The app has more than 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance when a surprising modification within the service has received backlash: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.

Ellen Fisher
Ellen Fisher

Eleanor Voss is a design journalist and curator based in London, exploring contemporary creativity across Britain.